Frequently Asked Questions
We hope that our frequently asked questions section answers any questions you may have, but if you need to ask a psychic question, please do give our customer care team a call if you need advice or have another question on 0800 422 0422
You shouldn’t feel nervous about experiencing a psychic reading for the first time. Our readings are aimed to give positive and uplifting guidance on all areas of life.
You can pre-book your reading with our psychics, just call 0800 422 0422 and give the readers pin number when you speak to reception.
Simply text LOVE and your question to 66090. You will receive a text asking for your first name and date of birth (to check you're over 18), then you will receive your first text reading completely free of chare! If you choose to ask another question, then you are charged £1 per message with a maximum of 3 replies. Please note that you are only charged for using the service when you receive the psychic response but your mobile network may charge your standard rate to text us. We may send you special offers or marketing messages, to opt out, simply text stop to 66090.
We have a special ‘refer a friend’ promotion where you can refer a friend and get a free psychic reading! Not only do you get a free reading for you to use, but your friend also gets half price introductory reading.
All our readers have many years of experience in their psychic work. When a reader applies to work with us at Crystal Clear Psychics, we ensure their skills are to a high standard by taking them through a 4-stage test process.
Any feedback that we are given by clients is included underneath the psychic’s profile and we ensure that we only display genuine, unedited feedback.
Your payment will appear as ‘CCP Services’ on your bank statement.
Unfortunately, there are many companies online that offer cheap psychic readings that may not be real. If you need genuine psychic insight and guidance, we advise you to speak to a reputable company instead. All our psychics are fully tested and we only work with experienced and authentic readers.
You can pay for your reading by credit or debit card, or use our premium rate service where the cost for the reading is charged per minute to your telephone bill.
Psychic telephone readings are just as detailed as face to face readings as the psychic tunes into your voice vibration to link with you. A connection between the psychic and the client is made usually within the first few minutes of the reading.
Our psychics work with good intention and their guidance is aimed to be honest and positive for our clients. We pride ourselves in authentic readings to uplift and bring clarity to our clients.
Yes, we have a special international access number. Simply call +44(0)207 111 6000
Many of our psychics have been with us for a very long time! We are always looking for new highly experienced psychics too, but our psychic team is very much hand-picked to provide high-quality readings.
If you purchase a credit card reading, then you can usually continue the call after your desired time at £1.98 per minute. However, if you would like us to restrict this, then please ask when you book the reading.
Dear Allan, you are brilliant, absolutely fantastic, in all my life I have never come across a reader as amazing as you.
Everything Bernie said was going to happen has happened and in the exact way she said it would!
Kind caring reader
Ann is a warm kind caring reader…she answered all my questions with warmth and explained and guided me accordingly in my journey
Kindness and care
I have just started using Linda and I just want to say thank you to her for all her kindness and care…
Feel more content
Amethyst has a soothing manner and as a result of speaking to her I feel more content.
Linda is the only one who has given me consistent information. Thank you.
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SMS Promotions: If you opt in to our marketing, we may send you free promotional SMS messages, to OPT OUT please call the Helpline on 0800 422 0422 or text STOP to 78887. Live 24 hours on premium rate. Age 18+ Calls charged at £1.50 per minute, plus your phone provider's access charge. ROI 1580 600 299: ROI costs €2.44 / min. Calls recorded Entertainment purposes only. c/s 1800 719347. Text Readings £1.50/msg, rcvd replies span 2 msgs, c/s 0800 422 0422 WEEKEND BANNER OFFER: Buy 20 FULL PRICE minutes, get 10 minutes free. Please note that extra minutes will be chargeable at our standard rates. Banner offers can only be redeemed during the offer period. We reserve the right to cancel outstanding minutes not used during the offer period. See Terms and Conditions for details.